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For multilingual customer-facing teams

Real-time voice translation, built for the contact center.

One platform. Plugs into any contact center, telephony stack, or AI voice agent. Translates live phone calls in each speaker's own cloned voice — with a bilingual transcript for every conversation.

Pilot scoped with you · 1 language pair to start, expandable · integration scoped to your stack

LIVE · 03:42
EN ⇌ ES-MX · 402ms
MR
Maya · Agent
EN-US

"I can confirm coverage starts the first, with premiums deducted on the 15th of each month."

RV
Rosa · Caller
ES-MX · in Maya's voice

"Puedo confirmar que la cobertura comienza el primero, y su prima se deducirá el 15 de cada mes."

Maya's cloned voiceBilingual transcriptRecording disclosedHIPAA-eligible
Compliance posture →
SOC 2 Type 2HIPAAGDPR + BIPAUS data processing
The status quo

Phone interpretation hasn't kept up with how teams actually operate.

$0.62–1.05 /min

What a contracted interpreter rate card actually costs per minute — the rate your procurement team already holds.

Under ½ second

End-to-end translation latency on a TransVoix call. Real-time, no scheduling, no callback.

No audit trail

"Pass-the-phone" and coworker translation produce no documentation — a gap under Title VI, Section 1557, and 42 CFR Part 2.

01 / Integration Where TransVoix plugs in

Connects to the stack you already run.

CC Contact Center Platforms
  • Five9
  • Genesys
  • NICE CXone
  • Talkdesk
  • AWS Connect
TL Telephony / SIP
  • Twilio
  • Plivo
  • Vonage
  • Bandwidth
  • Asterisk
AI AI Voice Agents
  • Vapi
  • Retell
  • ElevenLabs Agents
  • Bland
  • Custom Realtime API
CT CRM / Ticketing
  • Salesforce
  • Zendesk
  • HubSpot
  • Intercom
  • Freshdesk
EH EHR / EMR
  • Epic
  • Cerner
  • Athenahealth
  • eClinicalWorks
  • Meditech
BR Browser Companion
  • Standalone web app
  • No-install pilot
  • Chrome extension
  • Disclosure controls
  • QA replays
02 / Capability What you get

Seven differentiators that compound.

01

Voice cloning, in-call

Each speaker hears the other in the speaker's own cloned voice. Tone, cadence, identity — preserved across the language barrier.

02

Bilingual transcript, every call

Every conversation produces a live side-by-side transcript in both languages. Durable, searchable transcript history is on the roadmap; audio recording with a configurable retention window is available today.

03

Cryptographic provenance, per utterance

Every translated utterance is designed to ship with a C2PA-signed manifest binding the cloned voice to speaker, source audio hash, model version, and timestamp. Cryptographic proof for court, compliance review, and audit — designed into every conversation.

04

Real-time translation latency

The caller hears the translation in under 3 seconds, end to end. Streaming ASR, context-aware MT and cloned-voice synthesis run in parallel rather than in sequence.

05

Mid-call language switching

Customers change languages mid-conversation — a family member takes the phone, frustration shifts them home. Designed for live auto-detection and switching, no IVR menu, no transfer. 6 languages live across 30 bidirectional pairs.

06

Communication Recovery, in real time

When translation confidence drops, when emotion signals escalation, when a conversation is breaking down — TransVoix's Conversation Routing Engine (CRE) is designed to detect the moment and route to an alternative path before either party hangs up. A behavioral differentiator no competitor offers as a single platform.

07

Tenant-controlled glossary

Drug names, plan codes, internal jargon — locked translations and pronunciations per tenant. The model is designed to defer to your terms before its own. Glossary versioning, cryptographic signing, and per-queue A/B testing are on our roadmap.

The pilot offer

Run it on your own calls.

We instrument one language pair to start. You run real calls on real volume, and we measure handle time, CSAT, and compliance posture against your incumbent. Scope, duration and success criteria are set with you on a scoping call, along with the integration approach for your stack.

Book the Pilot →
PILOT RECEIPT · DRAFT v5.2026
Step 1 Scoping call · scope, duration + success metrics agreed
Step 2 Provisioning · SIP routes · companion login
Step 3 First live call · disclosure mode on
Step 4 Live running · your traffic, weekly review
Step 5 Results memo · contract decision
Your pilot cost $0
vs. $0.62–$1.05/min on a typical contracted interpreter rate card for the same minutes
03 / Industries Built for regulated teams

For any team with a multilingual customer base.

LGL

Legal Services

Intake · client comms · depositions

Bilingual transcripts of every conversation — the audit trail your matter file needs. Replaces $0.62–$1.05/min interpreter lines without sacrificing accuracy.

CCT

Call Centers

Inbound + outbound · multilingual base

One agent, many languages. Customer hears the agent in the agent's own voice. Records for QA.

EDU

Education

Parent · admissions · bursar

Family engagement across home languages. Bilingual transcripts support Title VI obligations.

GOV

Government

Constituent · benefits · public health

Agency phone lines that answer every caller in their language. Records for language-access audits.

HCR

Healthcare

Intake · follow-up · care coordination

Clinical calls with bilingual transcripts for Title VI + Section 1557. No scheduling friction.

TRV

Travel & Hospitality

Reservations · concierge · front desk

Front-desk and call-center conversations with international travelers without hiring per-language.

04 / Compliance Posture for procurement

Clearable by the buyers who matter.

SOC 2

SOC 2 Type 2

Audit in progress · controls under observation

HIPAA

HIPAA-eligible

BAA executed at pilot onboarding

GDPR

GDPR + BIPA

EU and Illinois posture

DATA

US data processing

Default region · no model training on calls

AUDIT

Bilingual audit trail

Every call · both languages

05 / FAQ What buyers ask

What buyers actually ask.

How long does a pilot take to provision? +

Provisioning timing scales with the agreed-upon scope and size of the pilot. We need SIP credentials, one disclosure script, and a list of pilot agents.

Where does the audio actually flow? +

Audio is intercepted at your SIP boundary, processed in our US region, and returned to the call leg. No audio leaves the US. No model training on call content.

What about two-party consent states? +

Vocal-disclosure mode plays a configurable disclosure to both parties at call start. We provide reviewed scripts for IL, CA, FL, MA, MD, MT, NV, NH, PA, WA.

Which languages are production-ready? +

Six languages live in production today — English, Spanish, French, Mandarin, Arabic, Hindi — for 30 bidirectional pairs. Tagalog, Vietnamese, Korean, and Portuguese are in beta. New languages ship on a published roadmap; see /languages for status.

Can the cloned voice be turned off? +

Yes. Per-call or org-wide. Falls back to a high-quality synthetic preset voice. Some agents prefer this for their first week.

06 / Talk to sales Scope a pilot, get a quote

Tell us what you need.

Get a quote, walk through tiers, or scope a pilot. This routes straight to sales — usually answered by the founder. Prefer email? sales@transvoix.ai.

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Ready when you are

Real calls. Real results. Your traffic.

Book a 30-minute demo. We'll walk through your stack, your compliance posture, and what a pilot would look like for your team.

Book a Demo → Get in touch